Prepared for Windows
One direct ZIP download gives you the app needed for a support session on your Windows device.
Support when the internet is down.
Webcom Desk gives you a direct route to Webcom support during an international internet disruption.
A clear path to technical support
When a Webcom support specialist asks you to, open the app on the affected Windows computer to make troubleshooting easier.
- Your Windows computer
- Webcom Desk
- Webcom support
Video guidance included
The short Aparat tutorial below walks through the first steps before you speak with support.
Three simple steps to begin
Keep the app ready on the computer that needs help, then follow your support specialist's instructions.
Download the file
Download Webcom Desk and extract the ZIP file on the Windows computer that needs support.
Open the app
Run Webcom Desk so that the device ID can be displayed.
Share the ID with support
Send the displayed ID only to the Webcom support specialist assisting you.
How to run Webcom Desk
If this is your first time using the app, follow the tutorial step by step before starting a support session.
We are here when you need us
If you need help before or after opening Webcom Desk, call Webcom support for guidance.